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Executive Education

2012 - The first half in the practice

2012 began as our busiest year in a decade. For the first six months of the year I’ve been on an almost non-stop schedule of strategy sessions, conference presentations, retreats, decision-making meetings, and consulting projects. Financial services, telecommunications, agriculture, executive education, information technology, and healthcare have been the most prominent sectors.

Among the highlights:
  • An interesting decision-making project for a financial services client. The eventual outcome will establish a path for the organization for at least the next two decades. Like all of my best clients this group is taking time and a major due-diligence discipline in order to choose correctly.

  • Executive education sessions in strategic leadership and “anticipatory habits.” I’m usually in front of a few hundred mid to top level managers from corporate environments and a similar number of governance participants from the association and cooperative space. This is some of my most rewarding work.

  • National-level strategic planning for resource-based industries in North America. The global focus of my work and scope of my forecasting background helps provide a baseline for advising and facilitating planning in this environment. Two very engrossing projects stand out in the first half of 2012. Both involve organizations with huge upside opportunities in a world with growing populations and burgeoning middle classes.

  • A deep dive into government agencies as advisor and strategic advisor. While I’ve done advising work with government clients in the past (look here) I worked on a project that broke new ground in the past six months. It was a government agency that had never gone through a formal strategy process before. It was a combination of education, facilitation, and development. Very interesting to see the group take to the processes under a highly respected leader.

  • I moderated professional society meetings recently that gave me a global perspective and insight to the intersection between business considerations and those of specialized expertise within organizations. Every organization needs professionals that generate the intellectual property, streamline the workflows, manage risk, and protect the most precious assets. As an attendee/reporter/moderator/presenter I was able to see connections, take away lessons, and pass along advice from a high-level observer’s perspective.

Not Your Average Feds

I spent an interesting and spirit-raising day with senior executives of the Social Security Administration recently. I delivered learning experiences on “Vigilant Leadership” – sessions on how to look into the future, forecast, prepare flexibly, and take action.

I work with federal agencies from time to time. GSA, NASA, and the National Credit Union Administration are all past clients. Federal agency leadership gets a lot of bad flack in the media, from legislators, and from the general public.

What I saw, heard, and experienced in Baltimore with their top tier of SSA professionals differs from what one sees and hears in the press. These are smart, imaginative, and well-informed managers. They’re some of the best I’ve seen in 25 years of doing this work.

When I’m doing an executive education seminar at least half the session time is interaction about the future. Whether it’s question and answer or small group activity this important part of a learning experience is approached differently by every group with which I work. In the SSA’s case the eagerness to tackle foresight, emerging issues, and inevitable challenges was some of the most keen I’ve ever seen. It was even more encouraging to see it come from these very senior groups that included the number two person in the agency.

The management is pragmatic and realistic. They know they’re administering a system under huge demographic and economic pressures. But they also recognize and are anticipating social change, generational differences in interaction, shifting workplace habits, privacy concerns, and the long term impact of current deficit spending.

I was impressed.