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A Conversation

I was the closing keynote presenter and moderator at a worldwide information technology conference a few months ago. One of the attendees and panelists was a very knowledgeable fellow from Canada, Stephen Ibaraki. Stephen is a founder and chair of a global information processing council. He approached me at the event about doing an interview.

We had a 90 minute conversation recently. Stephen provided thought-provoking questions in advance that ranged well outside the IT field to the global economy, trends, human adoption habits, and many others. You may find it interesting.

The
podcast can be found here.

Technology Trends from the Trenches of Enterprise IT

I’ve moderated and presented the closing keynote at the largest global gathering of information security professionals for the past two years. It gives me insight to what they see as emerging technologies, issues, and dangers.

This is an unusual conference. A task force guided the producers to stage a three day global meeting that departs from the typical talking heads and death by PowerPoint. Incisive interviews, extremely well-moderated panels, and audience interaction are the norm. This year there was an especially intriguing hands-on session co-led by IDEO and Deloitte on how to provide the right space for innovation within organizations.

In 2011 the huge buzzword was “Cloud.” It was so pronounced that by the third day we were joking about avoiding the “c-word.” This year the cloud was taken as a matter of fact, a reality that all executives (CIO’s, CISO’s, VP-level info security types, and consultants) take in stride and provide for in information security tactics. Here are some other salient tech trends from the conference:

  • SAAS – using the cloud, “software as a service” is now reality in many organizations. Google’s penetration with Google Docs into large enterprises or sales departments’ non-IT-aided implementation of SalesForce are both examples.

  • BYOD – lots of acronyms, right? “Bring your own device.” Workers want to use their personal technology-du-jour on the job. That means organizations can’t mandate Berries but have to adjust to iPhones, Droids, and the various tablets as accessing sensitive company information.

  • Big Data – this has been around in various forms, most often in the term “data-mining” for well over a decade. But now there are accessible, pragmatic tools to allow organizations to probe their mountains of data for patterns, opportunities, and profit generation.

Six years ago, on the eve of the Great Recession, a financial services CEO criticized me bitterly for engaging her board in scenarios that forecasted the possibility of individual customer experiences or products. Today large financial institutions can use Hadoop to gather information and do exactly what I posed as a possibility. That exec, incidentally, no longer heads that organization.

The Future Is Where You Find It - Late 2011 Sessions

At the end of another year – my 25th as a futurist – it’s interesting to look back at recent projects for some perspective and observations. My work takes me to a wide range of locations and there’s always an interesting twist to the proceedings.

Parked in between the strategy sessions that form an increasing share of my practice were some intriguing groups and industry situations.

I worked extensively for the Institute for Management Studies this year. IMS is one of my most loyal clients and I’ve been on their faculty for over 17 years. I teach a full day seminar on anticipatory habits, foresight practices, strategic thinking, and informed decision-making. Typically there are executives from a stimulating mix of companies that come together for an interactive day of observations, discussions, debate, and what I think are some excellent case studies. Boston was my final region of the year and my host Bill Brottmiller had attracted top notch people from everything from shoe manufacturing (New Balance) to insurance (Amica and others) to sound equipment (Bose) as well as healthcare, government, and banking.

This group applied the section I teach on “Seeing Around Corners” in some intriguing ways to identify early signals of consumer behavior, an innovation-resurgent America, and some of the next major risks in the insurance field. It was a superb day. That night I sat next to a venture capital guy in the energy field who regaled me with things I’d never known about how to store wind and solar power for use in high-demand periods.

I spent December working largely with agriculture. Funny how that happens a lot when the land is fallow and snow blankets the Breadbasket. I’d never worked with the aerial application side of ag before but I keynoted a conference where I looked, among a range of developments, at the substantial penetration of automation into the field. I’ve long held that jobs that are “dirty, dangerous, or dull” have the highest payoff from robots and automation. The barnstorming background of crop dusters is long gone and is now being replaced in odd corners of the world by small flying robots that could be the safer, more efficient future of that industry.

Earlier in the year I was with a roomful of Washington state mayors. I worked on a long term consulting assignment with the National League of Cities and their Advisory Council which is charged with identifying the emerging trends that will affect America’s towns and cities. This leads to a fair amount of work in the municipal space.

I had an interesting side conversation with Seattle’s Mayor Mike McGinn. When I asked one of my typical futurist questions, “What’s surprised you this past year?” He had a quick comeback. “Food trucks and medical marijuana!” Of course they weren’t connected. Municipalities walk a tightrope in uncertain funding times if they allow any form of “semi-legal” drug use that’s not permitted under Federal law. I won’t say more. But the food trucks comment related to something very interesting: the movement of some of America’s most talented and adventurous chefs out of the restaurant establishment and onto the streets.

Now the cognoscenti among foodies are passing around social media hints, tips, and raves on where to get the best mobile food in America. Many chefs are experimenting, reinventing, and testing recipes from a few burners or an oven inside of a moving kitchen. “Meet-ups” and tweet-enabled magnets of inexpensive, gourmet-quality eats are popping up all over America and McGinn said his city is trying to stay ahead of the massive burgeoning of the trend in Seattle. The future is where you find it.